Some basic IT knowledge is required here.
Use only INTERNET EXPLORER to view camera's webpage. GOOGLE CHROME and MOZILLA FIREFOX will not work.
Users of antivirus software such as AVG may encounter problem of no video during live view. Please disable the antivirus to resolve this.
Users of WINDOWS 7 OS and the later INTERNET EXPLORER VERSIONS may experience difficulty in video recording or picture snapshots due to
protected mode setting. For video recording or picture snapshot please disable security settings as shown below and restart the PC for settings to take effect. Users of WINDOWS XP normally do not have this issue.
1. Setup for LAN view
This is the process of making the camera part of the LAN eg. as shown in the following figure.
To do this, the camera's IP address must be set with reference to the router's internal LAN IP address setting.
The router's internal IP address is normally 192.168.1.1 for M1, 192.168.1.254 for Singtel and 192.168.0.1 for Starhub.
So the camera's IP address can be 192.168.1.126 for M1 and Singtel customers and likewise 192.168.0.126 for Starhub.
To configure the camera, connect it by ethernet port to either the router or the PC used for the setting up process. The PC is already part of the LAN.
The camera's default IP address is normally set to 192.168.1.126 default from factory but this may not always be the case.
To look for the camera's IP address and change it, please run Search IP Camera software.
Search IP Camera
Example of setting up for Starhub user.
The router's internal IP address is 192.168.0.1 and the PC is 192.168.0.13.
The PC can be wirelessly connected to the router which is normally the case. Connect the IP camera to the router with an ethernet cable.
If the IP camera's address is at 192.168.1.126 which is normally the case but not necessarily so, it will not be accessable and so the IP address needs to be changed
to 192.168.0.126. The IP camera in the example below has an initial IP address 192.168.1.129.
Run the Search IP Camera software to enter the menu as shown below.
Select "Wizard Mode" button followed by "Connect to the router" option and the "Next" button to enter the eg. menu as shown below.
Select the required camera and the "Next" button to enter the eg. menu as shown below.
This shows the current IP address settings of the camera.
Select the "Manually Set" button to enter the eg. menu as shown below. The right side are the values for the PC. Use the arrow buttons to set the camera's IP addresses and port.
COMING: Wireless setting.
2. Setup for WAN view
When using the camera's URL or webpage (eg. ssyo.easyn.hk) please view from WAN (eg. if your camera and smart phone are on the same LAN (eg. home router) please
disable the smart phone's WIFI access and use 3G or 4G networks.
This is the process of setting up the router's port forwarding feature. For some routers this may be called virtual server.
3. Setup for Android phone
4. Setup for iphone
4.1 IP camera F series iphone configuration
4.2 IP camera H3 series iphone configuration
5. Setting up date and time
6. Changing the camera's password
Applicable to H3 series. Key in the password for admin, user and guest
Users of WINDOWS 7 OS and the later INTERNET EXPLORER VERSIONS (eg. IE10) may experience difficulty in changing passwords. Please use compatibility settings as shown below.
7. Setting up Email feature
Applicable to H3 series. This requires a gmail account.
8. Setting up Motion detection alarm
Users of WINDOWS 7 OS and the later INTERNET EXPLORER VERSIONS (eg. IE10) may experience difficulty in setting motion detection. Please use compatibility settings as shown below.
9. Setting up SD card recording
10. Setting up preset positions
11. Setup CMS for PC